top of page

UX Research

humans on the run-all.png

Dave Fleming - Portfolio

Define
Discover
Design
Develop
Deploy
Defend
Distribute

 

ux-team-1.jpg

Successfully working in a variety of UX roles, I have directed and led projects as a Sr. UX Researcher working full time and contractually in these roles: UX Director, UX Lead, Service Design Lead, Accessibility Analyst, Business Analyst, and UX Architect.

Taking a holistic approach to UX Research, I bring a balanced blend of traditional and progressive methodologies, including but not limited to: 
 

Conducting Stakeholder and User Interviews

      

Holistic, Heuristic Evaluations & Structural Audits
 

UX Workshop Discovery, Ideation and Planning Sessions

 

 

 

 

 

 

 

 

 

ux team at table.jpeg

Competitive & Comparative Analysis

Service Design Blueprints


Innovation Workshop Planning and Leading

Accessibility Compliance Analysis and Resolution Strategy

Agile Sprints, UX Consultancy

Enterprise Level – Leadership Strategy Meetings

Pattern Library Design Research and Implementation using progressive pattern library libraries, such as Google Material Design

Applied UX Best Practices knowledge, saving time and money by relying on topical UX industry leader research, vs. duplicative internal research

ux-team-business-flaws.jpg

Field Studies   |   Personas


Heuristic Evaluations - combining the methodology of Jakob Nielsen, Lou Rosenfeld, and the Stanford “Design Thinking” principles

Usability test planning, scripting, screening, moderating, and summary reporting, conducted remotely, in Usability Labs and on site

Business Analysis: business problem definition, defining success metrics, assumption personas, and ideation workshops


Experience / Customer Journey Maps

Lean 360 Matrix, combining CJMs with Service Design Blueprints
 

Taxonomy Analysis and Workshop Sessions


Google Analytics

 

 


 

bottom of page