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UX Research

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Dave Fleming - Portfolio

Define
Discover
Design
Develop
Deploy
Defend
Distribute

 

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Successfully working in a variety of UX roles, I have directed and led projects as a Sr. UX Researcher working full time and contractually in these roles: UX Director, UX Lead, Service Design Lead, Accessibility Analyst, Business Analyst, and UX Architect.

Taking a holistic approach to UX Research, I bring a balanced blend of traditional and progressive methodologies, including but not limited to: 
 

Conducting Stakeholder and User Interviews

      

Holistic, Heuristic Evaluations & Structural Audits
 

UX Workshop Discovery, Ideation and Planning Sessions

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Competitive & Comparative Analysis

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Service Design Blueprints


Innovation Workshop Planning and Leading

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Accessibility Compliance Analysis and Resolution Strategy

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Agile Sprints, UX Consultancy

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Enterprise Level – Leadership Strategy Meetings

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Pattern Library Design Research and Implementation using progressive pattern library libraries, such as Google Material Design

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Applied UX Best Practices knowledge, saving time and money by relying on topical UX industry leader research, vs. duplicative internal research

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Field Studies   |   Personas


Heuristic Evaluations - combining the methodology of Jakob Nielsen, Lou Rosenfeld, and the Stanford “Design Thinking” principles

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Usability test planning, scripting, screening, moderating, and summary reporting, conducted remotely, in Usability Labs and on site

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Business Analysis: business problem definition, defining success metrics, assumption personas, and ideation workshops


Experience / Customer Journey Maps

Lean 360 Matrix, combining CJMs with Service Design Blueprints
 

Taxonomy Analysis and Workshop Sessions


Google Analytics

 

 

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