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UX Research

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Dave Fleming - Portfolio




Successfully working in a variety of UX roles, I have directed and led projects as a Sr. UX Researcher working full time and contractually in these roles: UX Director, UX Lead, Service Design Lead, Accessibility Analyst, Business Analyst, and UX Architect.

Taking a holistic approach to UX Research, I bring a balanced blend of traditional and progressive methodologies, including but not limited to: 

Conducting Stakeholder and User Interviews


Holistic, Heuristic Evaluations & Structural Audits

UX Workshop Discovery, Ideation and Planning Sessions










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Competitive & Comparative Analysis

Service Design Blueprints

Innovation Workshop Planning and Leading

Accessibility Compliance Analysis and Resolution Strategy

Agile Sprints, UX Consultancy

Enterprise Level – Leadership Strategy Meetings

Pattern Library Design Research and Implementation using progressive pattern library libraries, such as Google Material Design

Applied UX Best Practices knowledge, saving time and money by relying on topical UX industry leader research, vs. duplicative internal research


Field Studies   |   Personas

Heuristic Evaluations - combining the methodology of Jakob Nielsen, Lou Rosenfeld, and the Stanford “Design Thinking” principles

Usability test planning, scripting, screening, moderating, and summary reporting, conducted remotely, in Usability Labs and on site

Business Analysis: business problem definition, defining success metrics, assumption personas, and ideation workshops

Experience / Customer Journey Maps

Lean 360 Matrix, combining CJMs with Service Design Blueprints

Taxonomy Analysis and Workshop Sessions

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